Who is eligible for this offer?
This offer is available to all US first responders and emergency personnel - including law enforcement, EMTs, paramedics, and firefighters.
How do I get verified?
If not instantly verified, SheerID will compare the information provided in the uploaded document(s) against the information entered in the verification form. To ensure a speedy and successful verification, please pay attention to how you enter your information on the form so that it will match what is seen on the document(s). For example, enter your first and last name on the form as it appears on your official document(s).
What kind of document(s) do I upload if asked?
You’ll need to upload official documentation that shows your:
● First name
● Last name
● Organization name
● Status as an active first responder
We understand that your document may only include the name of your governing body or financial district, rather than the organization name where you work. You can upload multiple documents through our interface, so if you can upload a second document establishing your organization membership, that will help the verification process go smoothly.
I just uploaded a document. When will I hear back with results of my request?
Documents are reviewed in the order received. You will be contacted via email within the next 20 minutes with additional details regarding your verification request. Please check your spam/junk folder if you do not see an email in your inbox. The email will let you know if you’ve been successfully verified or if additional information is needed to complete your verification.
What happens if I can't prove I'm a first responder?
This rarely happens. All jurisdictions are going to give you some kind of official document that we'll accept, but in the event you cannot provide us any acceptable proof of validation, we will be unable to approve you for the offer. But to repeat, if you're currently employed as a first responder, you should have access to a document we can verify.
How do I know you won't sell or share my ID and information?
I have verification questions that aren't covered here. Can you help me?
Yes, you can contact us through our Information Form. Someone from the SheerID Customer Service Team will respond as soon as they’re able.
Our first responder discount offer is valid online at awarasleep.com and at participating retail stores. Proper identification must be shown. The code is valid for one-time use online, or card must be presented in-store at checkout. Valid on full-price merchandise only. Cannot be combined with any other offer. Awara reserves the right to change or cancel this promotion at any time. No price adjustments will be made on previous purchases. Purchases made with this offer are not eligible for future price adjustments. Discount applies to merchandise only and not shipping & handling, taxes, or packaging.